Once again, U.S. Senator Todd Young (R-Ind.) and his staff set records for the number of constituents represented in cases before federal agencies this year. In 2021, Senator Young’s office resolved more than 2,500 constituent issues and returned more than $46 million owed to Hoosiers by various government agencies.
Since assuming office in 2017, Senator Young has helped more than 7,600 Hoosiers recover nearly $58 million from federal agencies. In 2020, the office resolved 2,014 cases and returned more than $4.1 million to Hoosiers.
For the second consecutive year, there was a surge in inquiries related to the COVID-19 pandemic and related payments and delays. The office helped 323 taxpayers receive delayed tax refunds or missing stimulus payments. Due to the closure of passport offices, Senator Young fielded more than eight times the usual number of passport requests.
“This year, much of our constituent service work centered around pandemic-related delays, and some of these problems came as the result of the Biden Administration’s failure to provide quality customer service while Americans went back to work,” said Senator Young. “Government should be at its best during emergencies, not causing additional headaches for taxpayers.”
In April, Senator Young questioned IRS Commissioner Charles Rettig about delays in refund processing. Earlier this month, Senator Young pushed the Social Security Administration to re-open field offices around the country.
Additionally, Senator Young’s office helped approximately 60 people exit Afghanistan after the Biden Administration’s disastrous evacuation that left American citizens and Afghan nationals who supported the U.S. military stranded in the country while the Taliban retook control of the country.
Hoosiers who think they may need help with a federal agency can visit young.senate.gov and click “Help for Hoosiers”.