04/10/12 In 1991 Congress proclaimed the second full week in April to be National Telecommunications Week to recognize the importance of those special individuals who coordinate the efforts police, fire, and EMS workers as they perform their duties.  Telecommunications operators are the unsung heroes of public safety.  To the public they are faceless voices heard over the scanner or telephone.  To the public safety workers they dispatch for, they are a lifeline.  Governor Mitch Daniels has proclaimed the week of April 8-14 as Telecommunications Week in Indiana.

Telecommunications is a function that operates 24 hours per day, seven days per week, 365 days per year.  One minute an operator can be communicating a routine function to an officer and the next minute they may be coordinating a high speed pursuit, dispatching emergency assistance to an accident scene, or coordinating a situation where police officers are involved in a gun battle.

All Indiana State Police telecommunications operators must pass a written test, a typing test, appear before an interview board, and go through a background investigation before being hired as an ISP telecommunications operator.  Once hired, they must then endure at least 12 weeks of intense training and continuous in-service training throughout their careers to maintain certifications and keep up-to-date on the latest communications technology and procedures.

Telecommunications operators working from the Regional Dispatch Center VI at the Indiana State Police Toll Road Post are responsible for dispatching troopers working in Marshall, St. Joseph, Elkhart, Kosciusko, Lake, Porter, La Porte, Lagrange, and Steuben Counties.

Telecommunications Operators


Telecommunications Regional Manager Helen Kautz

Telecommunications Regional Supervisor Angela Starkey

Telecommunications Operator Julie Keeling  

Telecommunications Operator Lucinda Culp

Telecommunications Operator Cynthia Wiseman

Telecommunications Operator Lori Fitch

Telecommunications Operator Kathie Mummey

Telecommunications Operator Stephanie Hubbard

Telecommunications Operator Liniya Roseburgh

Telecommunications Operator Louella Gary