To protect Hoosiers who donate on the GoFundMe platform, Indiana Attorney General Todd Rokita today identified potential consumer protection concerns with the conduct of GoFundMe’s platform. GoFundMe’s terms of service are ambiguous, raise accountability concerns, and have the potential to deceive consumers.
“Hoosiers are generous,” Attorney General Rokita said. “And when they give money to a cause, it’s only logical to assume the money actually goes where it was directed. GoFundMe’s current terms of service are too vague to assure a donor that is the case—and I will get to the bottom of it.”
In a letter co-authored with other like-minded attorneys general, concerning issues are identified, such as a lack of clearly expressible standards regarding GoFundMe’s independent ability to freeze, redirect, or refund donations.
Attorney General Rokita is charged with protecting consumers and statutorily regulating nonprofits. Under that authority, Attorney General Rokita has used one of his investigatory tools to inquire into GoFundMe and their operations.